FAQs - Orders

• Katena is now Corza Ophthalmology
• Instruments
• Biologics
• Punctum plugs
• Lenses
• Customer support
• Orders
• Quotes

Orders

• How do I place an order?

  Please use one of these convenient methods:

  • Create an account and place an order through our website
  • Telephone: (800) 225-1195 (the United States only) or (973) 989-1600. Our Customer Service Representatives are available Monday through Friday from 8:00 am to 5.30 pm ET.
  • Email: [email protected]
  • Fax: (973) 989-8175

• Where can I find my order number?

  Your order number may be found on your packing list or invoice. For orders placed on this website, your order number will appear in your online order history.

• When will my order ship?

  Over 90% of orders are shipped within 24 business hours of being placed.

• How can I find my shipment tracking number?

  For orders placed on this website, your tracking number will appear in your online order history. For orders placed off-line, please contact Katena Customer Service for assistance.

• How can I receive a copy of my invoice?

  For orders placed on this website, your invoices will be accessible in your online order history. For orders placed off-line, please contact Corza Ophthalmology Customer Service for assistance.

• How do I find out my past orders?

  For orders placed on this website, your order history will be accessible in the My Account section. For orders placed off-line, please contact Corza Ophthalmology Customer Service for assistance.